Our Privacy Policy

Sevakh Global (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our platform and services (“Services”). By using our platform, you consent to the practices described in this Privacy Policy.

Personal Information We Collect

• Identification Data: Email address, full name, country/city of residence, and profile photo.
• Profile Data: Education, work experience, and any other information you choose to provide on your profile.
• Login Data: If you register through third-party services (e.g., Facebook), we may collect public profile data from those platforms.
• Technical Data: IP address, browser type, access times, and activity on the platform.
• Payment Data: Credit card information or PayPal email (processed via secure third-party payment processors).

Providing personal information is optional for non-essential features. You can edit or delete your profile information at any time.

Purpose of Processing

• Account Management: To register you as a user, verify your identity, and provide access to our services.
• Communications: To send service-related updates, transactional emails, and other relevant notifications.
• Customer Support: To address your inquiries or complaints through our customer service channels.
• Analytics & Improvement: To generate anonymized statistics and improve the functionality, security, and usability of our services.
• Personalized Experience: With your consent, to provide tailored content, marketing, and advertisements.

Payment Information

Payments made on our platform are processed through secure third-party services. All payment data is handled using industry-standard encryption. You may update or delete payment methods via your profile settings. For added security, changes to payment methods may require password verification.

Disclaimer: While we strive to use reputable third-party services, we are not liable for breaches occurring on their systems.

Marketing & Preferences

With your explicit consent, we may:

• Send you promotional emails about our services or those of our partners.
• Use your usage data for analytics, profiling, and targeted marketing to improve our offerings.

Opt-Out Options:

• Manage communication preferences in your profile settings.
• Use the unsubscribe link in our emails to opt-out of marketing communications.

Data Retention

• During active use: For as long as your account remains active.
• Post-deactivation: As required by legal obligations or to resolve disputes.

Once data is no longer necessary, we will securely delete or anonymize it.

Data Sharing

• Business Transfers: During mergers, acquisitions, or asset sales, provided that the recipient agrees to uphold this Privacy Policy.
• Service Providers: With trusted third parties providing services on our behalf (e.g., payment processors, IT support, marketing agencies).
• International Transfers: If data is transferred outside of your country (e.g., to the US), we will ensure compliance with applicable data protection laws via contractual safeguards or other lawful mechanisms.

By accepting this Privacy Policy, you authorize such transfers and processing.

Your Rights

Subject to applicable law, you have the following rights:

• Right to Access: Obtain confirmation of whether we process your data and request a copy.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of data if it’s no longer necessary or was unlawfully processed.
• Right to Restrict Processing: Temporarily suspend processing where data accuracy or legality is contested.
• Right to Object: Opt out of direct marketing or processing based on legitimate interests.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right Not to be Subject to Automated Decisions: Object to profiling or automated decisions that produce legal effects.

To exercise these rights, please contact us at: info@sevakh.com with:

• Your full name and email used on our platform.
• A copy of a government-issued ID (for identity verification).
• The specific right(s) you wish to exercise.

You may also lodge a complaint with your local data protection authority.

Cookies & Tracking Technologies

We use cookies to improve your user experience, remember your preferences, and analyze usage patterns. For more details, refer to our Cookies Policy.

Updates to This Policy

We may update this Privacy Policy periodically in response to legal, regulatory, or operational requirements. We will notify you of any material changes, including their effective date, via email or prominent notice on the Platform.

If you have questions about this Privacy Policy, please contact us at: info@sevakh.com